Customer care - Expat-u

Customer care

Lisbon, Portugal 🇵🇹

Housing provided

Office

12 months (renewable)

Dutch + English B2

1000€ - 1400€ (Portuguese minimum wage 800€)

From 100€ to 300€

Free health insurance

Airport pickup provided

Administrative support

Company activities

Détails

Become a customer advisor for Pinterest. Your role will be to respond to incoming customer inquiries via phone, email, and chat. Comprehensive on-site training, youthful work environment (average age of 25) and multicultural (20 different languages).

your future tasks

➡️ Respond to customer via phone, email
➡️ Establish a trusting relationship
➡️ Update customer files
➡️ Resolve customer issues
➡️ Ensure customer satisfaction
➡️ Adhere to company policies

Requirements

✅ Fluent in Dutch
✅ European nationality
✅ Intermediate English B1
✅ Patient
✅ Empathetic

Do you still have questions?

What is Expat-U?

Expat-U is a recruitment agency dedicated to French speakers. We are based in Lisbon and we offer positions in the most attractive cities in Europe: Portugal, Greece, Spain, Malta, Bulgaria, Czech Republic and many more to come.

Expat-U is also a team of travel enthusiasts, all expatriates in Europe.

Just like you, future expatriates, we have been looking for a job abroad without knowing how to prepare our expatriation: https://expat-u.com/fr/comment-preparer-son-expatriation/ .

In 2022 we have accompanied more than 400 candidates through 6 different countries around the European world.

What types of activities do you offer?

The job offers abroad that we propose cover various trades.

Tourism
Fashion
Digital Marketing
Gaming
E-commerce
Streaming
Social networks

The choice of the field of activity and the position is made during the motivation interview with the recruiter of the partner company according to your profile and your expectations.

Your preferences and/or interests are also taken into account in order to match as much as possible

How do I start the recruitment process?

You can search for job offers in the section Our offers and apply for positions that match your profile and your expatriation project.

Our Expat-U recruiters will contact you if your profile matches a job opening in one of our partner companies. The recruitment process continues with the analysis of your CV.

I have never used a recruitment agency, how does it work?

With Expat-U you are not just a resume. As expatriates, we are aware of the lack of information about expatriation and job opportunities abroad and being able to live in Europe.

That is why we take into account your career and your project in order to accompany you as soon as you are ready to leave.

We work with a selection of companies in Europe that we choose to offer a variety of job offers abroad: permanent, fixed-term office and telecommuting under certain conditions.