Customer Advisor Switzerland - International consumer goods group (Lisbon, housing included)

Lisbon, Portugal 🇵🇹

Customer Support

Housing included (shared flat)

Fixed-term contract (12 months, renewable)

German

€1,243/month + bonus

Hybrid

Customer service for the Swiss market of an international consumer goods group, in Lisbon. Swiss German required, minimum age 21.

Our partner

A recognised international company

You will be joining one of our partners: large international companies, leaders in their market, who trust Expat-U to recruit their talent. Your Expat-U consultant will introduce the company to you in detail during your first phone call.

The role

What it is all about

General presentation:
You support the Swiss customers of an international consumer goods group, answer their requests and ensure a first-class customer experience.

What you will do:
• Handle customer requests by phone and email
• Advise on products and services
• Handle complaints
• Ensure high satisfaction

Work environment:
Lisbon site (Tejo), training and nesting on-site, then hybrid work based on performance, international team.

The environment

A young, international team

You will join a multicultural team (French, Spanish, Italian, German…) with an average age of 25. Modern offices, a bright open space, a friendly and international atmosphere.

Throughout the year, the company organises events to bring the teams closer together: sports activities, language classes, shared meals and seasonal parties.

The profile

What we are looking for

✅ Minimum age 21 (regulated industry)
✅ Swiss German
✅ English B2

The package

Terms & benefits

€1,243/month + bonus

bonus

Housing included (shared flat)

Fixed-term contract (12 months, renewable)

Hybrid

Hybrid work after onboarding

Relocation support

Cost of living

Your purchasing power on site

In most of our destinations, the cost of living is significantly lower than in Western Europe — as long as you live like a local. With accommodation covered, you are left with a comfortable amount to live on.

Concretely, with a typical offer:

Gross salary

1,060€

per month

→

Net salary

850€

after deductions

→

Accommodation

100% paid

by the company

→

Left to live on

900 – 1,000€

bonus included

A few concrete prices on site:

1 dish at a restaurant: 10€ (sometimes even delivered)
Coffee or beer on a terrace: ~1€
Gym: ~20€/month
Public transport pass: ~30€/month
Uber ride in town: 5 to 6€

The recruitment process

4 clear steps

No surprises, no endless waiting. Here is how it goes between your application and signing the contract.

1

Introduction call

We get to know each other and present the offer to you in detail.

10 min

2

Online tests

Language, writing and skills tests depending on the role.

45 min

3

Motivation interview

With a recruiter from our partner, by phone or video.

45 min

4

Job offer

You receive your final answer (offer or reasoned rejection).

Within 48h

Final answer · 10 to 15 days after your application

Arrival on site · within 3 months of your application

Apply for this job (reply within 24h)

Company

This field is for validation purposes and should be left unchanged.

First name(Required)

Last name(Required)

E-mail(Required)

Phone(Required)

Native language(Required)

Do you speak English?(Required)

Available in the next 3 months ?(Required)

European citizen ?(Required)

Your CV :

Max. file size: 2 GB.

newsletters

I want to receive the new job offers according to my profile by email

autorisation(Required)

I agree with the term and conditions and the privacy policy of Expat-U

or

Chat with a recruiter on WhatsApp

⭐⭐⭐⭐⭐4.8/5 on Trustpilot · Reply within 24h

FAQ

The questions we get asked most

Still hesitating? We have probably already answered your question below.

Yes, completely. Our fee comes from employers. You never pay anything: no application fees, no commission.

No, our roles are open to French-, German- or Dutch-speaking native speakers. You will work in your mother tongue. Conversational English is often required.

Expect 10 to 15 days between your application and the final answer. Your arrival on site happens within the following 3 months.

Almost all our offers include a relocation package: accommodation or relocation help, reimbursed flight ticket. The exact terms vary by offer.

It depends on the country and the role. The salary matches the local market, and with accommodation covered, your purchasing power is often higher than back home.

We remain your point of contact even after you arrive. If something is not right, we will talk it through and can help you change role or destination.

Many of our roles are open without a specific degree. What matters: mastering your mother tongue, being comfortable on the phone, and wanting to move.

Blog

Tips & guides for your move abroad

Everything you need to know before moving abroad.