Healthcare in Portugal: What Workers Need to Know
August 6, 2026
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Healthcare in Portugal is one of the first questions candidates ask, right after housing and pay.
Medical devices customer advisor in Lisbon (housing included)
No
Lisbon, Portugal 🇵🇹
Customer Support
Housing included (shared flat)
12 months, renewable
Italian
€1,050/month
On-site
Become the first point of contact for customers of a world leader in medical devices (glucose monitoring), in Italian and English. Company apartment provided, quick start in Lisbon.
Our partner
A recognised international company
You will be joining one of our partners: large international companies, leaders in their market, who trust Expat-U to recruit their talent. Your Expat-U consultant will introduce the company to you in detail during your first phone call.
The role
What it is all about
Overview:
You are the first point of contact for customers of a world leader in medical devices, providing support by phone, email and chat in Italian and English with a high degree of empathy.
What you will do:
• Provide clear product information and troubleshoot device and app connectivity
• Guide customers through the effective use of their medical devices
• Document all interactions in the CRM system
• Manage complaints and product returns
• Escalate complex cases to the appropriate internal teams
You are the first point of contact for customers of a world leader in medical devices, providing support by phone, email and chat in Italian and English with a high degree of empathy.
What you will do:
• Provide clear product information and troubleshoot device and app connectivity
• Guide customers through the effective use of their medical devices
• Document all interactions in the CRM system
• Manage complaints and product returns
• Escalate complex cases to the appropriate internal teams
The environment
A young, international team
You will join a multicultural team (French, Spanish, Italian, German…) with an average age of 25. Modern offices, a bright open space, a friendly and international atmosphere.
Throughout the year, the company organises events to bring the teams closer together: sports activities, language classes, shared meals and seasonal parties.
The profile
What we are looking for
✅ Italian native or fluent
✅ English B2
✅ Customer-focused and empathetic
✅ English B2
✅ Customer-focused and empathetic
The package
Terms & benefits
€1,050/month
Housing included (shared flat)
12 months, renewable
On-site
Cost of living
Your purchasing power on site
In most of our destinations, the cost of living is significantly lower than in Western Europe — as long as you live like a local. With accommodation covered, you are left with a comfortable amount to live on.
Concretely, with a typical offer:
Gross salary
1,060€
per month
→
Net salary
850€
after deductions
→
Accommodation
100% paid
by the company
→
Left to live on
900 – 1,000€
bonus included
A few concrete prices on site:
- 1 dish at a restaurant: 10€ (sometimes even delivered)
- Coffee or beer on a terrace: ~1€
- Gym: ~20€/month
- Public transport pass: ~30€/month
- Uber ride in town: 5 to 6€
The recruitment process
4 clear steps
No surprises, no endless waiting. Here is how it goes between your application and signing the contract.
1
Introduction call
We get to know each other and present the offer to you in detail.
10 min
2
Online tests
Language, writing and skills tests depending on the role.
45 min
3
Motivation interview
With a recruiter from our partner, by phone or video.
45 min
4
Job offer
You receive your final answer (offer or reasoned rejection).
Within 48h
Final answer · 10 to 15 days after your application
Arrival on site · within 3 months of your application
Apply for this job (reply within 24h)
FAQ
The questions we get asked most
Still hesitating? We have probably already answered your question below.
Yes, completely. Our fee comes from employers. You never pay anything: no application fees, no commission.
No, our roles are open to French-, German- or Dutch-speaking native speakers. You will work in your mother tongue. Conversational English is often required.
Expect 10 to 15 days between your application and the final answer. Your arrival on site happens within the following 3 months.
Almost all our offers include a relocation package: accommodation or relocation help, reimbursed flight ticket. The exact terms vary by offer.
It depends on the country and the role. The salary matches the local market, and with accommodation covered, your purchasing power is often higher than back home.
We remain your point of contact even after you arrive. If something is not right, we will talk it through and can help you change role or destination.
Many of our roles are open without a specific degree. What matters: mastering your mother tongue, being comfortable on the phone, and wanting to move.
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